Microsoft CRM 3.0 Experiences

Thursday, November 23, 2006

Moving data From Goldmine to CRM

I've spent a couple days testing the process of importing data records from Goldmine into MS CRM. I recommend importing the records as Leads to begin with so that they can be converted to Accounts, Contacts, Opportunities in MS CRM as appropriate.

The steps were as follows:
  • extracting the whole of the Goldmine database to a CSV file
  • examining the output in excel to remove redundant fields
  • initial matching of fields Goldmine and MS CRM
  • created Salutation, FirstName and Surname fields based on the Goldmine Contact field
  • re-exporting to a new CSV file
  • import as Leads into CRM
  • use the wizard to map the Goldmine fields to the CRM fields

It went quite well!

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